The Primal Chiller

The Primal Chiller

Pro
$1,399
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LIFETIME AFTER SALES SUPPORT Magnifying Glass
The Primal Chiller

The Primal Chiller

4.9
Rated 4.9 out of 5 stars
175 Reviews
$1,399

XPRO Chiller

Smart App Control

Ships by September 7
In Stock
30-Day Guarantee
2-Year Warranty
A.U-Based Support

or from $13/week with

Description

XPRO Chiller

Smart App Control

Specifications
Inclusions
What Sets US Apart?

We build the most reliable, high-performance ice baths on the market.
Why?

Primal Ice was born out of necessity.

Back in 2021, we felt the performance benefits of cold exposure firsthand when our founder got the first water chiller. It instantly became a non-negotiable part of our daily routine.

The problem? Every unit we tried—cheap or top-of-the-line—kept breaking. (something still evident in the market today).

So we teamed up with some of the world’s best engineers to build complete systems that were optimised for performance, reliability and functionality. 

From day one, we’ve only sold what we’d use ourselves. And our standards are high.

Before launching any product, we spend months obsessing over every detail until it’s flawless - only then will we offer it to customers.

This is not about jumping on a trend - cold exposure is an undeniable primer. Every staff member gets an ice bath before they start. Nothing is separate, and high performance on our team is a must.

Today, over 30,000 people across Australia and the USA use Primal Ice— including some of the world’s top athletes.

Voices of Primal people

Unfiltered experiences
from people who chose performance,
quality, and consistency.

4.9
Rated 4.9 out of 5 stars
Based on 175 reviews
Total 5 star reviews: 161
Total 4 star reviews: 6
Total 3 star reviews: 6
Total 2 star reviews: 0
Total 1 star reviews: 2
95%would recommend these products
Slide 1 selected
175 reviews
  • MW
    Mark W.
    Flag of Australia
    Verified Buyer
    Reviewing
    Primal Tub With Ice Bath Chiller
    I recommend this product
    Rated 5 out of 5 stars
    3 months ago
    Quality product and excellent customer service.

    I’m very pleased with my ice bath purchase. Firstly the customer service was first rate. Calls returned with a very helpful attitude.

    I’m impressed with the quality of the product - the inflated ice bath is solid and the chiller works exactly as it’s supposed too. I’m looking forward to many years of use. Thanks!!!

  • SJ
    Steve J.
    Reviewing
    Primal Tub With Ice Bath Chiller
    I recommend this product
    Rated 5 out of 5 stars
    4 months ago
    I recommed Primal over Vital +

    This is the second ice bath i’ve had in the last 12 months. When making the first purchase (with another brand) i got lured in by lower prices and literally paid the price, the ice bath started leaking within the first 2 weeks and the customer service refused to replace instead insisting i patch it up myself, which didnt fix it. I was hesitant to buy another similar looking ice bath but after reading the other reviews on this website and speaking to the sales team i got one off primal. Despite the fact these products look similar online the primal tub is a lot more solid and the overall quality is clearly higher. Very happy with the current setup been using it nearly everyday for the last 3 months and feeling on top of my game mental. Highly recommend.

  • DH
    Dion H.
    Reviewing
    Primal Tub With Ice Bath Chiller
    I recommend this product
    Rated 5 out of 5 stars
    4 months ago
    Great Product - GET ONE

    Would recommend to anyone looking to up their game in fitness / recovery / discipline.

    A great product, very happy with it.

    Thanks Sam

  • ZJ
    Zac J.
    Reviewing
    Primal Tub With Ice Bath Chiller
    I recommend this product
    Rated 5 out of 5 stars
    4 months ago
    Great advice and product- 5 stars

    It's a great product works well and keeps the temperature as per the app. The after sales support was great and appreciate all the help from Nick and Jo, my mate bought the vital Plus ice tub and the tub is a lot more flimsy and not as sturdy.

    The after sales service definitely sets primal apart as they've been amazing and answering any of my questions the only feedback would be that the tub was a bit delayed which understanding is outside of their control given the circumstances.

    Overall a great product, good sales process and approach, wasn't to pushy and the guys knew their stuff in terms of their product and it's competitive advantage

  • CD
    Chris D.
    Flag of Australia
    Reviewing
    The Primal Chiller
    I recommend this product
    Rated 5 out of 5 stars
    6 months ago
    Addictive

    I bought the ice bath for my teenage sons and their sporting recovery. Little did I know how amazing it would be for me. As a 50 year-old dad, I use the ice bath daily, 10° up to 5 minutes and when you get out your body is on fire (in a good way). It charges your entire day and is just as good in the evening.

    Great product, excellent support and follow-up when I had queries.

    Amazing!

Primal App Control

Adjust temperature or schedule timer on your Smartphone

Set your Ice Bath temperature remotely with our Smartphone integrated Ice Bath.
Want to cold plunge in the morning and hot tub at night? Our app allows you to set a chilling or heating schedule so your tub is ready when you are. 

WHY Primal Ice

Cold therapy benefits

Turn your home into a wellness sanctuary

Improves Mood and Mental Health

Cold therapy will increase dopamine which Supports motivation & drive. It will help you to regulate emotions and build stress resiliance.

Reduces inflammation

Cold therapy reduces inflammation throughout the body and boosts the immune system through stimulation of the vagus nerve.

Better recovery and performance

Cold therapy reduces muscle soreness and pain by constricting blood flow to muscles, reducing swelling and muscle spasms.

Increases metabolism

Cold therapy increases metabolism up to 350% as the body has to burn fat and sugar to increase core body temperature.

Choose Your Plunge

Which Primal Ice Bath is right for you?

fAQS

Frequently Asked Question

01 What sets us apart?

We build the most reliable, high-performance ice baths on the market.

Why? Primal Ice was born out of necessity.

In 2021, we experienced the performance benefits of cold exposure firsthand when our founder installed his first water chiller. It instantly became a non-negotiable part of our daily routine.

The problem? Every unit we tried—cheap or top-of-the-line—kept breaking. (Still true in today’s market.)

So we partnered with world-class engineers to build complete systems optimized for performance, reliability, and functionality.

From day one, we’ve only sold what we’d use ourselves—and our standards are high. Before launching any product, we spend months obsessing over every detail until it’s flawless. Only then do we offer it to our customers.

This isn’t about chasing a trend—cold exposure is an undeniable primer.

Every staff member starts the day with an ice bath. Nothing is separate. High performance is non-negotiable.

Today, over 30,000 people across Australia and the USA use Primal Ice—including some of the world’s top athletes.

02 2-Year Warranty. Lifetime Support?

We back our gear with a full 2-year warranty—and it doesn’t stop there.

With lifetime support, if anything goes wrong, we’ve got your back.

Our service centres in Sydney and Adelaide, plus a nationwide repair network, ensure fast, hassle-free help—repairs, replacements, or anything in between.

Support is available 7 days a week via email, phone, or FaceTime.

When you buy from us, you’re not just buying a product. You’re investing in a performance tool—and we stand behind it 100%.

03 Is the Ice Bath & Chiller Waterproof?

Yes—our ice baths and chillers are IPX4 or IPX5 rated, engineered to be water- and weather-resistant.

Standard precautions should still be taken with any exposed electrical components. We recommend covering your chiller in extreme weather.

04 How much does it cost to run?

Our chillers are the most powerful, reliable, and efficient on the market.
Average cost: Around $0.50/day, based on hitting the lowest temp.

Daily cooling time:

  • XPRO: 8–12 hours
  • PERFORMANCE: 3–4 hours
  • ICE: 2–4 hours

All models feature mobile app control - activate only when needed to cut power use.

Once your set temperature is hit, the system shifts to standby and only reactivates when it drifts ±2°C (4°F).

We use the highest-density insulation for all our baths. Reducing the load on the chiller, keeping your water cold and your power bill low.

05 How often do I change the filters?

The internal filter simply needs a weekly rinse—no replacement required. The 20-micron external filter (included with the Performance chiller, optional for XPRO) should be replaced every 4–8 weeks, depending on usage.

06 Which chiller is right for me?

XPRO Chiller

A supercharged 0.3 hp unit that outperforms our old 0.6 hp after R&D to optimize watt output and efficient flow rate.

Cold-only. Reliable. Solid entry-level option.

  • Time to lowest temp: 8–12 hours
  • Best run on maintenance mode: once target temp is hit, it idles within ±2°C (4°F), then restarts—just like a fridge.

Performance Chiller

1 hp. For those who want faster cooling and heating.

  • Time to lowest or max temp: 3–4 hours
  • 3-stage filtration system with ozone—built for high performers.

ICE Chiller

2 hp. Our flagship. Fastest cooling to 0°C (32°F), heating to 45°C (113°F).

  • 4-stage filtration with ozone
  • Built through rigorous R&D to be the most powerful, efficient, and reliable chiller on the market.
Contact us

Are you already one of our valued customers, or are you just joining us?

More questions?

I agree to Terms and Conditions provided by the company. By providing my phone number, I agree to receive text messages from the business

Call us to speak with a Primal Ice representative.

Address: Adelaide, SA, 5070

Phone : 1800 739 881

Email : support@primalice.com

Please note: Our phone support hours are Monday to Friday 9AM - 6PM and 10AM - 4PM on Saturdays.
Let’s get started

PRIMAL ICE
Smarter Way to Recover


Primal Ice combine performance-driven cold with clean design so wellness becomes effortless, not complicated.

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